Insurance Companies - don't recognize VIN?

[dkmiller26]

I received a letter from my insurance company stating that "all or part of the information for my vehicle is incorrect". I called them and ensured them that it is a Chevrolet Volt, 2011, and that the VIN is correct. It seems like their database has not caught up to the vehicle yet. Has anyone else had a problem with their company recognizing their vehicle?

[stuart]

Not with insurance company, but with EZPass. Their database doesnt know what a "volt" is. Had to add it to my account as an "other."
Stuart #2209

[JamesMcQuaid]

When my wife set up our insurance, the AAA office had to retrieve additional data to get up to date. The "cu" was new.

[MVRacing]

I've used my MY 2012 VIN to get automated quotes from 3 insurance companies (USAA, Century21, Progressive) with no problems.

[Solar EV]

Not with insurance company, but with EZPass. Their database doesnt know what a "volt" is. Had to add it to my account as an "other."
Stuart #2209

No problem with my insurance company - I did find the EZPass does not give the Green Pass to Volts

[scottf200]

I got multiple postcard from my insurance company because there automatic system didn't "understand" the VIN. I called and they got it straightened out.

[VoltMama]

I have found that this is a common problem each time a new vehicle model - or even a new model year comes out...we, the consumer, have to educate the insurance company with the correct VINs and models.
VM