MyVolt.com On a PC
After much discussion with my Volt Advisor and at least 8 advisors in OnStar I maybe finally understand what is available from the Web site MyVolt.com. And I am not sure I like the answer. If a person logs into the web page from their PC it states that it is connecting with the car to obtain the charge status. After a while it states that it could not get a charge status update. It also has the commands for door lock and unlock, start the car and sound the horn command buttons. If pressed these commands state an access is working but end by saying Failed. The site also has Diagnosis and Maintenace sections. In one section down on the bottom of the screen it has a link to mobile apps for OnStar MY LInk.
What I understand now is that the Diagnosis and Maintenace data is updated monthly, although mine states the last update to be 1/14/2011. I guess this data is supposed to be emailed also, but I have not received the email. The Onstar Tech people talk all the way around this but have no answer for why I have not gotten an update or an email. One of the 5 reps I talked to today said he will input a request and that within 8 days I should get the email.
On the command portion of the MyVolt web page one OnStar Rep said these commands are available only from a mobil cellphone device. My Volt Advisor and 7 out of the 8 Onstar advisors said these commands should work from the PC. Seems like the lone OnStar advisor is most likely correct. But what I don't understand is why the MyVolt web site seems to receive the command and tries to complete it. Nothing is mentioned on the site that these commands require the mobile device. Same in the OnStar Owner's Guide under the MyVolt.Com section on page 19.
Has anyone else tried to get a clarification on what MyVolt.Com should offer. Is this a problem of access to my car by OnStar or should this whole command section be label "For Mobil Access Only'' A real mess anyway!! I would like to have the current battery and range info. I can live without the remote commands from my PC.
VIN 483 Took Delivery 01/12/11
(Xzlon = Lives in the forest)