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  1. #1
    Join Date
    Nov 2010
    Location
    Austin, TX
    Posts
    126

    Default charging interrupted message

    I have my Volt set to send an email to me (which my phone notifies me of immediately), whenever charging is complete and whenever charging is interrupted.

    The email when charging is interrupted looks like this:
    From: OnStar MyLink for Chevrolet Volt <alerts@onstarmobileservices.com>
    Subject: Urgent Message Regarding Your 2011 Chevrolet Volt
    Your 2011 Chevrolet Volt is not charging due to an interruption. Please check your vehicle. Possible causes are: vehicle has been unplugged or loss of power to outlet.

    Today on my lunchbreak it was 19°F and I used Onstar Mylink to remote start it on my walk out to the car. I'm pretty sure it was in the process of charging at 12.5A from the 120v charger (charging was a couple of hours away from completing) and immediately after it received the remote start command, I received the email like shown above.
    Would remote starting the car with it on the charger make it briefly draw more than what it is rated for?
    When I got to the car, it was on, still charging, and 2 green lights on the charger.
    -doubledave - Volt owner since Jan 2011 - 2011 Volt # 0724

  2. #2
    Join Date
    Aug 2010
    Location
    northern Virginia
    Posts
    155

    Default

    We routinely get charging interrupted messages when in fact charging was stopped in a normal matter.
    Further, we are unable to unsubscribe from getting such messages. Supposedly the onstar folks are looking into it.

  3. #3
    Join Date
    Nov 2010
    Location
    Austin, TX
    Posts
    126

    Default

    Yeah, I was expecting the charging interrupted message after I got to the car, unlocked the driver door, and actually unplugged it. I just wasn't expecting it the charging interrupted message when I sent the remote start to the car when I was about a 10 minute walk away from the car.
    Could be a coincidence that there was a power fluctuation at the moment I remote started the car yesterday? Yesterday there was known to be rolling blackouts in Austin due to lots of people using their electric heaters, but other than this, I haven't experienced a rolling blackout, if that was what it was.
    -doubledave - Volt owner since Jan 2011 - 2011 Volt # 0724

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  5. #4
    Join Date
    Aug 2010
    Posts
    17

    Default

    I find that if I unplug BEFORE the charge is complete, I get the charge interrupted text message to my phone...

  6. #5
    Join Date
    Jan 2011
    Location
    Syracuse, NY
    Posts
    254

    Default

    I called Onstar because I cannot change the alert setting on my iphone. I get error 804. The Onstar advisor told me he had not heard of this problem and he asked the other advisors and they had not heard of this problem either. They then stated that they would get back to me in 5 days. I have not heard anything and it has been more than 5 days ! Also 90% of the time I cannot get data when I log into MyVolt.com.
    Black Volt # 613 Lifetime MPG 111 total miles 27613
    Red Volt # 3699 Lifetime MPG 155 total miles 23116
    RIP [Red Volt # 1247 Lifetime MPG 99 total miles 3239]
    http://www.communityenergyinc.com/

  7. #6
    Join Date
    Nov 2010
    Location
    Austin, TX
    Posts
    126

    Default

    The android Onstar Mylink app gave me trouble when I first activated it. I couldn't enable it to email or text me charging interrupted / complete events; it would time out sending the instruction to enable it.
    But after a day or so it began working. I just have to wait like a minute for any refreshes or instructions to make it to the car.
    -doubledave - Volt owner since Jan 2011 - 2011 Volt # 0724

  8. #7
    Join Date
    Nov 2010
    Location
    Boca Raton FL
    Posts
    873

    Default

    I got a text message at 5:15pm that my car had finished charging, but that is impossible because I fully discharged the battery on a 60 mile drive and plugged in at about 4pm. It shouldn't be completed until nearly 2am.
    I would love to get a full charge in only one hours time !!!

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