Did the volt advisors get new jobs?

[?'smyvolt]

I ordered my car on 8/03, and got a phone call that week with little or no information. I went to 3800 on 12/15. and have heard not a word from a Volt Advisor since August. The process seems to be a little spotty...

VIN #579

I have called my advisor several times but get only voice mail...As Bobby Dillon so presciently sang:

"Where have all the VA's gone, long time passing....Where have all the VA's gone, long,long time ago....."

[ChasSidwa]

Unplugged, My dealer gave me the TPW, and yes my car is a dealer spec car. Though it is a spec car, since I called, they have now connected me to that car but I still not have ever heard from them. Today is the 23rd, I'm stuck at 3400 for 24 days.

[bookdabook]

One thing missing from this thread is how to contact a Volt Advisor. The direct line is: 877-486-5846 or 888-865-8496 (ask to be transferred to a VA from the latter). You will need your 6 character order number which you can obtain from your dealer. With that number the VA can give you all kinds of info about your car or answer any general Volt questions. If they can't right away they'll call you back after talking to someone smarter. They are Americans and seem to be enjoying working with this brand new American made technology.

[LeelaLB]

Well, I liked the idea of having a personal Volt Advisor, but it doesn't really work when you get assigned a different VA every couple of weeks. From the time my order was placed until my Volt was delivered I was assigned at least 4 different VAs. Each time they called it was the same thing: my name is [blank], I'm your new advisor, do you have your order number, there are charging stations you can get [blah blah blah], do you have any other questions. The fourth time it was so silly I just started laughing and cut the person off before they could get too far. My car had been built and I had just one question that I knew she couldn't answer: when will the car ship. When I told her that she laughed and said, you're right, I can't answer that but if you have any other questions...? But I didn't, because by reading posts here I always knew what was going on before the VAs and had more information compared to the VAs. Nice idea, mediocre execution.

[hamchief]

I spoke with Kimberly today.
My dealer quoted me $513/mo lease with $2500 down. He also said I was getting the car for MSRP. Kimberly agreed with me that there's something drastically wrong with those figures, unless I ordered $20K in options (I didn't).
My dealer also told me that he called Ally and asked about the $7500 interest free 1 year loan and that they told him, "no such animal".
Kimberly is getting her supervisor(s) to contact the dealer and straighten things out.
She also told me that my car was still in Michigan, most likely waiting for them to fill up a truck for my area which would probably be Jan 3. This is in contrast to my dealer telling me that my car is being transported now and I should have it in a few days.

[VoltGuy]

Only US Bank can execute this lease. If they are trying to use someone else you will never get there from here. This from someone that picked his Volt up Tuesday and has already jumped through all these hoops. After all was said and done and since my trade-in allowed me some pay down I walked out with a 36 month lease at .00025 money factor and a payment of $330 a month. MSRP on my Volt was $44,695.

Jerry

[LeelaLB]

I spoke with Kimberly today.
My dealer quoted me $513/mo lease with $2500 down.

$513/month is exactly what I am paying for my lease. My MSRP was $44,100 and it is a 36 mo lease for 15K miles/year at a .00025 money factor with $2200 down ($2000 from the US Bank rebate and an extra $200 from the $1500 deposit I put down when I placed the order; rest of the deposit went to the first month's payement, title, taxes, and fees). I could have put more down to bring the monthly payment down but decided it wasn't worth it given the low interest rate. Depending on where you live, the taxes can really add a lot too (I'm basically at 10%).

[cheifsfan]

$513????? This is very disappointing based on what i may end up paying then. You are paying $167 for $3400 in options and taxes and license fees? I don see how it can be this much. Did you get the $2000 additional rebate on the lease? If I am over $450 a month on my lease I will be walking away. I refuse to pay $50 more a month than I can get somewhere else.

[hamchief]

BTW, they also gave me extraterrestrial numbers on purchasing. He told me for $7500 down, six years - payment would be in the high $600s. They haven't done a credit application yet, so they shouldn't be assuming I'm a bad risk and charge me 15%!
I'll probably find out more next week.

[LeelaLB]

Did you get the $2000 additional rebate on the lease?

I did get the $2000 rebate and applied this to the down payment. I could have paid an additional $2000 and brought the monthly payment down considerably, but decided that with a .6% interest rate on the lease, my money was better spent elsewhere. The important points are that I paid MSRP, got the $2000 rebate, and had a .00025 money factor. This is the best you can get with the US Bank lease.