Steering wheel is off-center. Dealer says it's a bent rim
Grab our Forum Feed

+ Reply to Thread
Page 2 of 2 FirstFirst 1 2
Results 11 to 19 of 19

Thread: Steering wheel is off-center. Dealer says it's a bent rim

  1. #11
    Join Date
    Nov 2011
    Location
    Cambrige Maryland
    Posts
    77

    Default

    You might be experiencing a symptom of the recall letter I got some years ago for 2011/2012 models. There was a problem as I recall with the rack and pinion steering -- it tended to lock off-center. The letter said that if you had the problem they would fix it. But it also said this fix offer existed for the life of the car.
    `Alice': 2012 White Diamond #4695
    Solar-powered: PV 12.5 kW, HW 64 sq.ft.

  2. #12
    Join Date
    Jul 2008
    Location
    San Diego
    Posts
    12,449

    Default

    Quote Originally Posted by iVolt View Post
    I had the clicking noise when accelerating or decelerating. They put the washers on and I assume used the same nut. I probably should have researchedmore and did it myself since I do a fair amount of work on cars but that is some high torque. They charged a full hour of labor at $160 to do the job. Others here have been charged about $106.

    The axle nuts really should be covered by the powertrain warranty of which I only have a few days left. They don't seem to be a wear item and it is just part of the powertrain basically falling apart. Anyone have any good arguments for convincing them it should be covered by the powertrain warranty?
    I was kinda hoping you wouldn't say this. There is a protocol, which calls for replacing both nuts. I'd go back and have them fix this correctly. FWIW I don't think the axle nuts are part of the drive train warranty. Unfortunately.

  3. #13
    Join Date
    Oct 2013
    Location
    Fighting Illini country surrounded by bean fields
    Posts
    10,503

    Default

    Quote Originally Posted by iVolt View Post
    I had the clicking noise when accelerating or decelerating. They put the washers on and I assume used the same nut. I probably should have researchedmore and did it myself since I do a fair amount of work on cars but that is some high torque. They charged a full hour of labor at $160 to do the job. Others here have been charged about $106.

    The axle nuts really should be covered by the powertrain warranty of which I only have a few days left. They don't seem to be a wear item and it is just part of the powertrain basically falling apart. Anyone have any good arguments for convincing them it should be covered by the powertrain warranty?
    Is the noise a single thunk/pop noise when accelerating or decelerating? If that is the case, the first thing to try is torquing the axle nuts, not messing with the wheel nuts. I paid $160 to have Paula (service advisor) torque my nuts. It fixed the problem right away. I should have bought a proper wrench and socket to torque my own nuts but hindsight is always 20/20.

    But if the noise is a repetitive clicking noise that speeds up and slows down with wheel speed, that's a different issue.
    LLninja (greenback troll #1)
    2013 Volt G1 white diamond tricoat

    If I can get the guy in the mirror under control I can be skinny and rich.
    If you don't have the money, don't buy it. Debt is hazardous to your wealth
    Hidden Content Originally Posted by doctorq Hidden Content
    "what kind of mental problem do you have? you should really get yourself checked out, are you on any type of psychotropic medications?
    R:IQ $2.2M, at $1.7M proj $4.8M

  4. Remove Advertisements
    GM-Volt.com
    Advertisements

  5. Advertisement

  6. #14
    Join Date
    Aug 2012
    Location
    Ontario, Canada
    Posts
    1,048

    Default

    It does not take much to change the steering wheel centering. A quarter turn of a tie rod would do it for example.

    I have in the past centered my own steering wheel by turning in one tie rod and the other out. 1/4 to 1/2 turn of the tie rod will equate to about a degree on the steering wheel. Use caution as the tie rods will rotate on the ball joint before the nut actually loosens. Use two wrenches and try to mark your starting point using a sharpie so you can keep track of the rotation. It doesn't take much. Be safe as well.

    The bent rim thing sounds bogus. You would notice a bent rim right away by simply rotating the wheel and if you have the cast wheels, they really don't bend, they break.
    Last edited by Prohidium; 2 Weeks Ago at 07:07 PM.
    Scott.

    2013 Silver Ice Metallic, Jet Black Premium Trim, Bose Sound, Safety Pkg 1
    Sun Country Highway/Clipper Creek LCS-25 240v Charger
    Canadian Volt
    Best range so far - 73.2km
    Worst range so far - 29.3km

  7. #15
    Join Date
    Oct 2013
    Location
    Illinois
    Posts
    7,464

    Default

    Steering Wheel Misalignment - the vehicle drives straight, but the steering wheel is off either to the left or right. This is usually caused by an improper toe adjustment.

    Wheel alignment isn't an easy subject, but a proper alignment starts with locking the steering wheel to center. If the tech did this and properly aligned your wheels you may have a bigger problem.

    I would check to see if the car is dog-tracking then.

  8. #16
    Join Date
    Jun 2012
    Location
    Chicago, IL
    Posts
    9

    Default

    I was going to take the front wheels off to look at the rims tonight but someone needed the car. I had it at the chain automotive place yesterday to have the steering wheel centering adjusted and I don't think they improved it much if at all. I can always go back there and try again as it won't cost anything. The dealer could have just taken the wheel off and showed me the bent rim but never offered anything like that.

    It still drives in such a way that the wheel is noticeably to the right on a leftward slope and barely even on a rightward slope. I'm sure that would annoy most of. I don't think it is pulling left or right, but very slight if at all.

    Thanks all for the discussion.

    It's been a decent dealer so far and this is the first bad experience but they also did something kind of outrageous that belongs in it's own thread.

  9. #17
    Join Date
    Apr 2017
    Location
    Michigan
    Posts
    12

    Default

    Disclaimer: I am not an alignment expert and my default attitude with mechanics is that they will try to scam me because they're paid in a way that incentivizes scams.

    I call BS on the dealer's claim that a bent rim put your steering wheel off-center. They are trying to sell you a new rim and then when they install the new rim they will re-center the steering wheel. Pure gravy for them since they sell an expensive new rim with negligible associated labor and get a bonus used rim in perfect condition to resell.

    The tell was that they were unwilling to show you the bend or to swap the front wheels with the rear wheels. You also noted your car drives perfectly smooth, yet a bent rim normally causes vibration similar to an unbalanced wheel. And your steering was centered before the dealer effed with your car. If a bent rim threw off the steering then it wouldn't have needed a dealer visit to show up.

    Don't go back to that nest of adders. See another dealer and explain the attempted scam so they will have a better idea of how to "fix" the steering wheel centering. Then report the scam to the BBB and every dealer rating website you can find.
    Last edited by Electro-Clarifier; 1 Week Ago at 12:24 PM.

  10. #18
    Join Date
    Jun 2012
    Location
    Chicago, IL
    Posts
    9

    Default

    To conclude this thread, I bought new rims from Tire Rack and had my chain place install them and do yet another alignment with the emphasis on getting the steering wheel straight. Psychologically it is hard to convince myself it it perfectly straight be it probably is. The old rims had paint bubbling off so I was happy to see them go. I also sold the car to a family member who took it to another state so I wanted it be good for the long haul for them.

    I still have the old rims and may take them dealer for a blind test to see if they can pick out the two front aka bent rims.

    They never did quote rims to me. I don't know if the were trying not to be pushy or just trying to claim it wasn't there responsibility.

    I have since picked up a mint 2014 Volt with a custom leather interior with less than 20k miles for decent price. Thanks for the replies.

  11. #19
    Join Date
    Dec 2013
    Location
    NJ
    Posts
    2,406

    Default

    Quote Originally Posted by bentbiker View Post
    In the old days, you could merely lift the steering wheel from the splines on the shaft, shift it one spline to the left and lock it back in place with the nut. Can you no longer do that?
    I wouldn't take the chance with steering wheel position sensors in the columns nowadays.
    2014 Volt, Brownstone Metallic, Loaded.
    Penguin-The other white meat.

+ Reply to Thread
Page 2 of 2 FirstFirst 1 2

Quick Reply Quick Reply

  • Decrease Size
    Increase Size
  • Remove Text Formatting
  • Insert LinkInsert ImageInsert Video
  • Wrap [QUOTE] tags around selected text

Similar Threads

  1. Center Console and Steering Wheel Accents Color Change?
    By BlueStar in forum Newcomers to GM-VOLT.COM (See here for FAQs)
    Replies: 6
    Last Post: 10-26-2016, 09:13 AM
  2. Steering Wheel Noise
    By Doug183 in forum Generation 2 Volt (2016-2020)
    Replies: 5
    Last Post: 04-11-2016, 11:26 PM
  3. New Steering Wheel
    By tomorrowmatters in forum Chevy Volt Accessories and Modifications
    Replies: 12
    Last Post: 07-07-2015, 10:15 PM
  4. Steering Wheel Sticks
    By Kipp's Volt in forum Chevy Volt General Discussion, News, and Events
    Replies: 11
    Last Post: 06-13-2013, 11:42 PM
  5. Please GM Change That Steering Wheel!
    By jkatz002 in forum Suggestions for GM - Chevy Volt
    Replies: 3
    Last Post: 03-18-2009, 02:38 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts