So I have a 2012 Volt that I bought back in June. So far it has been fantastic. Unfortunately on Mar 13th it threw a check engine light. After some reading here I came to understand that if everything else was working fine, it was likely an electrical glitch from charging and will go away after a couple of days. Well on Wednesday I was no longer able to charge at work using the included EVSE. The lights would all light up on it but the car dash said unable to charge. So I made an appointment for Friday. I decided to test the EVSE at home and found that when I plugged in there in the evening none of the lights came on. I tried multiple outlets/circuits. So I called the dealer on Thursday to tell them about the EVSE and that they will need to inspect it and likely replace it.
So the car goes in on Friday (had to take half day off work) and I get a phone call that it was throwing a bunch of codes to do with charging system and they also decided my 12volt battery was in need of replacement (not warranty of course). So I get the 12v replaced and they did some re-programming and told me they tested everything including 110v charging and I'm good to go. Indeed I pick the car up and check engine lights are gone and everything seems to be working ok. When I get home I plug into my 220v Chargepoint as usual.
Then today (Monday) I get to work and pull out my 110v EVSE and plug it into the wall and nothing....Son of a!!! Tried on multiple outlets/circuits again. So clearly the dealer didn't test MY 110volt charger. They just used one they had there. So I drove there immediately after work (over an hour of serve dept day left) and explained the situation and that they can simply plug it into the wall, see it doesn't work and give/order a new one. They know the car is ok because they just had it for testing.
I am told that I need to make another appointment (another half day off work) to bring it in and get that looked at. I informed them that's ridiculous and asked why. I was told that 3 people need to sign off on new ones including 2 managers because they are an "expensive" part. Umm what? As far as car parts go they aren't that high. So I simply left.....fuming but I will say I was very pleasant to the service people imo. So what the hell do I do now? This is a joke right? This should be a 20 minute thing tops.