Consumer reports gen2 volt reliability
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  1. #1
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    Default Consumer reports gen2 volt reliability

    I was browsing through CR's latest auto issue, and noticed they mentioned the gen2's reliability as being worst than the first generation Volt.

    Anyone know what are some of the issues gen2 owers had with the Volt?

    My 2013 Volt has been very reliable. I would imagine the gen2 to be similar in reliability, but won't be surprised if the gen2 is designed to a particular price print more so than the gen1, and whether that has resulted in any reduction in reliability because cheaper components were used.

  2. #2
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    Quote Originally Posted by wildgoose View Post
    I was browsing through CR's latest auto issue, and noticed they mentioned the gen2's reliability as being worst than the first generation Volt.

    Anyone know what are some of the issues gen2 owers had with the Volt?

    My 2013 Volt has been very reliable. I would imagine the gen2 to be similar in reliability, but won't be surprised if the gen2 is designed to a particular price print more so than the gen1, and whether that has resulted in any reduction in reliability because cheaper components were used.
    If their reliability number include Infotainment issues, most cars that support Carplay and Android Auto are experiencing higher service rates.

    If you had a 2016 Volt, you needed to visit the dealer for a free reflash to get upgraded to Android Auto.
    Ménage à trois - 2017, 2016 and 2013 Volts.
    Tesla Model 3 Reserved

  3. #3
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    Quote Originally Posted by Qinsp View Post
    If their reliability number include Infotainment issues, most cars that support Carplay and Android Auto are experiencing higher service rates.
    Ok that's not even an issue in my book. I am more worried about traditional hardware auto issues like engine/transmission/suspension/breaks/leaks/etc... Hardware failure related to these software is an issue for me (ie if the volume knob stops working), but in general I am not worried about software updates to fix minor issues.

    So does the gen2 have any hardware related issues compare to gen1?

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  5. #4
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    I think it was the "chuggle" issue for the first cars.

    I think you're right that the first gen is more tank like, though not necessarily more reliable (remember the heating issues after the first year or two). This happens a lot with new products. Without knowing the most likely failure points, the first generation has some belt and suspenders construction. Then the engineers figure they know where they can cut costs. Happens a lot and not just with cars.

  6. #5
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    The detailed CR reliability data for the 2016 Volt shows the worst problems with:
    • Engine Minor
    • Body Integrity
    • Audio System

    Thus, as Qinsp suggests, at least part of it may be the infotainment system. It's unclear from what I see on the CR Web site precisely what types of engine and body integrity issues might exist. There are lesser problems in some other areas, too, such as the fuel and electrical systems, paint, and power equipment. Note that it's hard to spot problems in specific areas in new cars; they're so reliable overall that the number of problems in specific areas is tiny, making that determination harder than spotting issues with models as a whole.

    Note also that most cars suffer from reliability problems after a major redesign, and they usually get better with time. We don't yet know how (or even if) the 2017s and later years will fare. With any luck, the 2016 will have simply had more "teething problems" than most newly-redesigned cars.

    FWIW, when I fill out my own CR survey for my 2017 Volt, I'll have to give it an infotainment system "ding"; my car arrived with a dead USB port, which took two trips to the dealer to fix. (One for diagnosis; but they lacked a part, so I had to bring it back again a few days later for the actual repair.)

  7. #6

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    1 issue with our gen 1 (happened at 40k miles, currently at 47k), driver turn signal burned out. $90 to replace at dealer. Didn't feel comfortable partially removing bumper to get at the turn signal.

    0 issues with the gen 2 at 17k miles.

    Never been a GM fan, but very surprised and happy with the build quality of both cars.
    ***2016 Volt - Kinetic Blue Metallic, LT, w/ Comfort Package and Bose***
    ***2013 Volt - Blue Topaz Metallic, Premium w/Safety Pkg 1 & 2***

  8. #7
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    Quote Originally Posted by srs5694 View Post
    The detailed CR reliability data for the 2016 Volt shows the worst problems with:
    • Engine Minor
    • Body Integrity
    • Audio System
    Guess they were surveilling me.
    • Rough engine in EMM
    • Rear hatch closure adjustment
    • Infotainment going wacky
    All fixed now. If that's the worst that happens, I'm a happy Volt owner.

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