Letter from GM accelerator pedal stalks breaking- Special Policy Adjustment #38170
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Thread: Letter from GM accelerator pedal stalks breaking- Special Policy Adjustment #38170

  1. #11
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    Sep 2016
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    Got the letter. Very strange situation: Getting in or out of the car while stepping on the accelerator pedal? How do you even do that?

  2. #12
    Join Date
    Oct 2014
    Location
    So. Calif.
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    Quote Originally Posted by WopOnTour View Post
    #38170: Special Coverage Adjustment - Accelerator Pedal Stalk Fracture

    Condition: On some 2011-2015 Chevrolet Volts and 201-16 Cadillac ELR, the accelerator pedal can break at the stalk just below the housing due to the driver entering or exiting the vehicle with their foot resting on the accelerator pedal. If the pedal breaks, it would not be possible to operate the accelerator once the stalk has broken off. The vehicle would return to idle regardless of transmission gear position.

    Corrective Action: If the accelerator pedal has been damaged, dealers are to inspect and if required, replace the accelerator pedal position sensor assembly. The repairs will be made at no charge to the customer.

    Special Coverage Adjustment: This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

    DO NOT TAKE YOUR CAR INTO YOUR DEALER FOR THIS. IT IS NOT A RECALL.

    HTH
    WOT
    If the pedal isn't broken, what would prompt the dealer to replace it?
    Last edited by WopOnTour; 09-23-2016 at 06:16 PM.

  3. #13
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    They are just telling you that if you are dumb enough to stand on the accelerator pedal while entering or exiting the car, the pedal could break. If you break it they will fix it. There is nothing wrong unless you break it and you will know because you won't be able to drive the car.

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  6. #14
    Join Date
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    Quote Originally Posted by Belgin View Post
    They are just telling you that if you are dumb enough to stand on the accelerator pedal while entering or exiting the car, the pedal could break. If you break it they will fix it. There is nothing wrong unless you break it and you will know because you won't be able to drive the car.
    That about spells it out!

    YOU DO NOT NEED TO BRING THE CAR INTO THE DEALERSHIP UNLESS YOUR PEDAL IS BROKEN
    THIS LETTER SIPLY ANNOUNCES THAT GM WILL COVER THE REPAIR FOR AN EXTENDED PERIOD SHOULD IT BECOME NECESSARY


    WOT
    Last edited by WopOnTour; 09-23-2016 at 06:17 PM.
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  7. #15
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    May 2015
    Location
    Savannah, Ga
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    I just got this letter and decided to try to enter and exit with my foot (lightly) resting on the accelerator pedal. Very awkward; I think my hip would break before the pedal would. I'm curious, though... was the pedal assembly redesigned to prevent this? Or will it be replaced with an identical part along with a warning to the owner to not do that?
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  8. #16
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    Jul 2016
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    I received this notice today,except it was focusing on all 2015 volts
    who in their right mind gets out of ANY vehicle by putting their foot on the accelerator?
    just goes to show you just can't fix stupid!!!
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  9. #17
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    Apr 2014
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    Received the letter today too. I agree, stupidity is Something that grows exponential in time.
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  10. #18
    Join Date
    Aug 2015
    Location
    Des Plaines, IL.
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    I am currently at my dealer for an oil change and told him about this. He said that it did come up for my car. That if did not come up on the screen then it was not need it. I had to show him this thread and the letter that was posted before he could find it. He has added it to the to do list. I wonder why I don't like dealership service departments. Mmm. Thank you you all for posting this.
    ***2013 Black Volt***

  11. #19
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    Let me reiterate what is spelled out in the letter

    YOU DO NOT NEED TO BRING THE CAR INTO THE DEALERSHIP UNLESS YOUR PEDAL IS BROKEN
    THIS LETTER SIMPLY ANNOUNCES THAT GM WILL COVER THE REPAIR FOR AN EXTENDED PERIOD SHOULD IT BECOME NECESSARY


    WOT
    Last edited by WopOnTour; 09-24-2016 at 12:00 AM.
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  13. #20
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    Jun 2016
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    If people are dumb enough to step on the pedal when they get out, why does GM have to pay for it? Let stupid be stupid.

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