Hit my blue button yesterday after having some issues with both the website and the mobile app. They claimed the servers were having some issues and to contact them Monday. Heading out shortly, I'll report back if anything positive happens lol.
-=Steve & Naomi=- Twin 2013 Diamond White Volts
I complained about this in another thread, but I guess I'll add it here because it is relevant. I called Onstar on September 7 because I had been unable to get many of the RemoteLink features to work on my iPhone. I can usually lock and unlock the car, but that's about all it does, if it manages to connect to my car. I have tried to set the alerts, but every time I attempt to do this, I get "Error 108." My Onstar calling minutes are displayed on RemoteLink with the total amount initially purchased, not the actual number of minutes currently remaining. The lifetime MPG, EV miles and total miles display the amounts that were current as of the first day when I installed RemoteLink on the phone, but these numbers have not updated since then.
The things that really irritate me are that I spent a half an hour on the phone in my car, being shuffled from one advisor to another. Nobody seemed to know what "Error 108" means. They promised to "escalate" my problem to find a fix, and call me back. It is now September 23. I hope I hear back from them before the end of the year.