I am hoping that my experience is not the norm, but in the 17 days I have owned my 2012 Volt, it has been in the shop for 13 days so far. Presently, it is still there with no firm return date.
The issues started with a special order control module that went out within the first 200 miles, followed by the AC module, followed by a check engine warning light with no existing solution.
All that to get to my question. After the AC repair I couldn't help but notice a 2 to 3 inch vertical scratch in my dashboard, and a less noticeable knick in a nearby vent. When pointed out to the dealer they agreed to replace the dashboard. As I was talking with the service manager, I asked how delicate the dash was. With that he pressed his fingernail into the soon to be replaced dash and proceeded to effortlessly scrap a 2nd multi inch, noticable mark.
Has anyone else experienced this? Any suggestions other than "don't do that," to protect the dash?