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Thread: RTFM - Here are your online manuals

  1. #21
    Join Date
    Jan 2015
    Location
    Missouri
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    1,216

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    Quote Originally Posted by Barry View Post
    Hi all, I am having trouble finding an online source for the warranty information for the 2013 Volt. My warranty booklets are in my glove box, which is in the dealer service department, and I think I will need to review the information before getting the car back so I can argue my case for warranty coverage. Warranty info is not in the online owner's manual. I found some warranty info on the Chevy website, but none older then 2015.

    I am having the electric heat fixed and I am hoping it is covered under the Voltec warranty or possibly the emission warranty. My service writer seems to be hinting that it won't be covered. If not covered, that is fine, but I want that to be per the warranty, not per the service writer, who clearly is not familiar with Voltec.

    So if anyone can link me to or post the 2013 warranty, it would be greatly appreciated.
    If it is the K10 unit, there was a know defect on the 2013 based on the date of manufacture of the part. If it turns out to be that part I would bring that up.
    2013 Volt Silver Topaz Metallic [Blue]
    2013 Volt Cyber Gray Metallic [Gray]

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    2013 No Cabin Heat? Perform a forum search on: PIC5796 PIC5943 PIC5855
    2013 Losing Miles? Perform a forum search for the following: PIC6138
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    Issues contact a Volt Advisor 877-486-5846

  2. #22
    Join Date
    Jan 2015
    Location
    Missouri
    Posts
    1,216

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    Quote Originally Posted by Barry View Post
    It is not super clear but among other things, the 2015 warranty says:


    What Is Covered

    This Voltec warranty covers repairs

    to correct any Voltec component

    defect related to materials or

    workmanship...

    Then lists a bunch of things specifically covered and some things not covered, neither of which mention the electric heater.

    I got a reflash of my heater control module done under warranty last winter (not the B to B warranty which was expired). And I think I have read of other owners getting this covered.

    The tech is now saying that they are going to do a relearn procedure for the 2-way coolant control valve (that is part of the electric cabin heat circuit) and also a relearn for the module that controls which vents are selected. So two software issues. He said he checked the parts that they control for warranty coverage and they came back no. $337.50.
    I would think that if it is a know software problem there should be no charge. That is what I would argue.
    2013 Volt Silver Topaz Metallic [Blue]
    2013 Volt Cyber Gray Metallic [Gray]

    Hidden Content
    Hidden Content
    Hidden Content
    Hidden Content
    2013 No Cabin Heat? Perform a forum search on: PIC5796 PIC5943 PIC5855
    2013 Losing Miles? Perform a forum search for the following: PIC6138
    Hidden Content
    Issues contact a Volt Advisor 877-486-5846

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