Well I had 3 "issues" with my new Volt... so being the kind concerned owner type I contacted GM to point out to them the "mistakes" they had made.
1. All of the advertising I had seen where the back-up camera was shown.... proudly displayed the guidelines and how they would bend to tell you exactly where the car was headed (seemed like an improvement over the straight lines I have on my TCH), so I was willing to pay the extra $700 (which I felt outrageously expensive) for this improvement. I made sure that my dealer found me a base car the color combination I wanted..., but with the back-up camera and parking sensors. So imagine my surprise when I discover after taking delivery that Oh Bye The Way... if you want the guidelines... you need to spend the extra couple thousand dollars for the Nav system!
2. Now lets talk about those parking sensors.... I have owned 3 other cars with parking sensors so imagine my surprise when pulling into my garage and getting closer... and closer... and closer to the wall and Surprise... no sensor activity! What the heck... let's get out the owners manual... okay they automatically turn on when you put the car in reverse... the what... they turn OFF when you go forward at more than 5mph?!?!? But in the Very Next Sentence they have the audacity to say that "the DEFAULT position for the parking sensors is ON." (caps added) How can the "default" position be ON... if you have to MANUALLY PUSH THE BUTTON each time you enter the garage to turn them ON... that is the worst definition of "default" that I have ever read!
Now GM has a really great response for this one... we did it this way so they would not go off while you are driving in traffic... wait a minute here boys and girls... if they go off while you are driving your car... you are an IDIOT and driving Way Way too close!
Like I said I have had 3 cars with parking sensors and they have Never gone off while i am driving!
3. Now this one is a "real" corker. After two days of ownership the RemoteLink application on my iPhone quit working... it would report that I might need an update. So I uninstalled and re-downloaded and installed the program... no change.... reboot the phone.... no change! Okay I call OnStar.. "gee I cannot figure out why this is happening, but I will have an engineer contact you in the next 48 hours to get your application working again."
One Week Later...
Still no call from GM so I call OnStar back. Turns out that some wonderful person at GM decided to change my OnStar account number and wiped out all of the settings I had put into the system. In addition they cannot use my log-in.... because it is already being used... !!! On my account that no longer is set up or functioning.
They did all this wonderful stuff.... and never once had the courtesy to call and tell me anything about the changes they were making or had made. Why the heck do they need my cell number and email address if they have no intention of informing me of these "little" changes they decide to make!
No don't get me wrong... I like the Volt... I think it is a great tool and I am trying to do what I can do to support the advancement of technology and pull us off the middle-eastern nipple whenever possible. But after all this what do you suppose happens when I point out these little short-comings to GM?
They write the dealer and tell them they should do whatever they need to make me happy... Hey GM the Dealer did not do anything wrong! Pull your head out of your ... well out of the sand and understand my issues have nothing to do with the dealer... he went out of his way to find me what I "thought" I wanted! He had to do a 2 for 1 trade to get the car I wanted as he did not have exactly what I "thought" I wanted in stock. These are corporate manufacturing, engineering, and marketing issues... and have nothing to do with the dealer.