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I can set up the session remotely if you like, but I can't be the director in real time without being there. If there is someone planning to attend, I'll work with him if it will help.
BTW, I have another question, based on my IT background.
The Volt has nearly 100 microprocessors, not even counting dedicated chips that are not on the CAN. I am sure that every one of them keeps a log of the most recent events. Without those logs, the Volt software would never have been debugged. These logs are particularly useful when an event occurs that can't be reproduced at will.
Nonetheless, when such an event happened to my Volt, there was no interest in dumping the logs. Fault codes are programmed by people to report on events that are anticipated. The logs will allow the software engineers to actually recreate intermittent failures, including those that are impossible.
Is there no way to dump the microprocessor logs at a dealership and transmit them to GM engineering?