Opposing, but good, response from Disneyworld
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Thread: Opposing, but good, response from Disneyworld

  1. #1
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    Default Opposing, but good, response from Disneyworld

    I have been watching the Disneyworld threads about vehicle charging and decided to write them myself. I got this response:

    "Thank you for contacting us regarding your upcoming visit to the Walt Disney World Resort.
    We appreciate your interest in charging stations for electric vehicles at the Walt Disney World Resort and that you cared enough to send your feedback. Currently, electric-vehicle charging is only available to Guests staying at Disney’s Fort Wilderness Resort& Campground. However, we are continuously evaluating our offerings and striving to make them better. Please know, Guests’ comments, such as yours, are very important for our continual growth."
    2012 Crystal Red, all options

  2. #2
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    Last sentence really cracked me up totally. Cynical as it gets, but soooo smooooth. Hope whoever wrote that does not get into politics.

    Do (you or) I care, or benefit from "our continual growth", or do they? But it's so obvious you're signed on for that in the statements unstated assumption, though it benefits you NOT ONE BIT unless you're a stockholder, and maybe not even then - growth is not automatically equal to profits, which might not be shared back even if made.

    Just wow. With reasoning like that....
    Volt #5014, White. All off grid solar powered. My sci-tech boards:
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  3. #3
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    At least you received a more complete response than I did! Also, nice spell check!

    "Thank you for contacting the Walt Disney World® Resort. We are delighted to hear you are planning a visit! While we sincerely appreciate your itneest, Mac, at this time we have received no information with regard to the possibility of our guest's being able to charge the batteries on their electric cars. We would suggest that you check back with us from time to time for new information.

    We wish you a magical visit!"
    USAF retired
    2012 Black w/neutral interior, #D16838
    Almost off the grid
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  5. #4
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    Well, one third of the disney property is developed. Another third is untouchable. The remaining third can be built upon for "growth"....

    MrEnergyCzar
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  6. #5
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    Yes, use the RV electrical connections, that's only $48 -79 a day for the campsites. Man, I remember when camping was cheap!
    2012 Blue Topaz Volt - VIN:#C-8909 - Leather Seats Black with Dark Trim, Rear Camera
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  7. #6
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    After being very disappointed by the fact Disney World doesn't offer charging and it would be the perfect place I send them a suggestion. See Below:


    This is a suggestion:

    Please offer electric vehicle charging to the guests of your parks and your hotels. Many of us who have these types of cars visit places more often that provide us with that service. The experience of electric drive is important and thrilling to us. Your monorail is a good example of that. Also as an FYI I would be willing to pay up to $5 for 4 hours of charging which for me would be a full charge. The actual cost of electricity for that charging should cost you less than $1.50. Thank you for your consideration. If I do hear that you offer this then I absolutely will be planning to visit your parks / hotels and shopping more often.

    Thanks,

    Bradford Cote
    Tallahassee, FL
    --------------------------------------------------
    09/16/2011 Ordered Volt and placed deposit at dealership
    11/03/2011 Dealer used allocation to place order into production.
    12/13/2011 Picked my car up

    2012 Crystal Red Metallic Volt (PT Package, Camera & Assist, Navigation System, Black Leather Interior w/ Dark Accents) C10983

  8. #7
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    Quote Originally Posted by MTN Ranger View Post
    Yes, use the RV electrical connections, that's only $48 -79 a day for the campsites. Man, I remember when camping was cheap!
    HA! I bet you're right! I bet he is referring to the 110 plugs at the campgrounds! That is so low... And I guess I'm slow because I didn't catch on to that. :-\
    2012 Crystal Red, all options

  9. #8
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    Here is my response:


    Dear Bradford,

    Thank you for contacting the Walt Disney World® Resort.

    Thank you for taking a moment to share your thoughts with us. When we
    receive comments such as yours, they are shared with various members of
    our organization. We appreciate your observations and will share them
    at the appropriate levels.

    Bradford, we wish you a magical day.

    If you have questions or need further assistance, feel free to contact
    us.

    Please include your full name, E-Mail address, and reservation number if
    applicable on all correspondence.

    Sincerely,

    Michael Dennis
    WDW Online Communications

    PLEASE NOTE: All information is subject to change without notice and
    should be confirmed just prior to your visit.
    --------------------------------------------------
    09/16/2011 Ordered Volt and placed deposit at dealership
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    12/13/2011 Picked my car up

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  10. #9
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    Not sure if you saw the response I got in my thread...

    ---------- Forwarded message ----------
    From: WDW Guest Communications <WDW.Guest.Communications@disneyworld.com>
    Date: Mon, Apr 30, 2012 at 7:38 PM
    Subject: Email From the Walt Disney World Resort
    To: Ryan XXXXXXXXX <XXXXXXXXX@gmail.com>


    Dear Mr. XXXXXXXXX,

    Thank you for your message.

    I appreciate your interest in charging stations for electric vehicles at
    the Walt Disney World Resort and that you cared enough to send your
    feedback. Currently, electric-vehicle charging is only available to
    Guests staying at Disney?s Fort Wilderness Resort and Campground.
    However, we are continuously evaluating our offerings and striving to
    make them better. Please know your comments have been taken seriously
    and will be shared with the appropriate leadership.

    Mr. XXXXXXXX, we look forward to future opportunities to entertain you.

    Regards,

    Matt Houston
    Guest Experience Services
    Walt Disney World Resort



    mjc//2498398
    ************************************************** *****
    To Whom This May Concern,

    My name is Ryan XXXXXXXXX. I live in Boynton Beach, FL and I have
    been coming to Walt Disney World Resort for all 36 years of my life. My
    wife, XXXXXXXXXXXX has been coming to Walt Disney World for all XX
    years of her life(she won't let me tell you her age, LOL). Needless to
    say, we are both huge Disney fans. Please take the time to look up our
    names in your system to verify our visits, we come quite regularly.

    In early March of this year, I purchased a 2012 Chevrolet Volt. If
    you are not familiar with the Chevrolet Volt, it is what is known as an
    Extended Range Electric Vehicle (EREV). This means that it can drive
    about 40 miles or so on electric power and when the battery runs out an
    on-board gasoline generator (a 1.4L 4 cylinder engine) turns on and
    provides electricity to power the vehicle. The car can plug into any
    standard household 120V electrical outlet. The very same outlet that
    you plug in a TV or alarm clock. The car does not need to be plugged in
    to operate, but it's owners are very serious about keeping the cars
    running on electricity as much as possible (what we call EV mode).

    I called the Disney reservations line and was eventually transferred
    to a gentleman by the name of Bob. I'm not sure what role Bob has at
    Disney, specifically, but he said he oversaw all of the resorts in some
    capacity. I'm assuming in some sort of infrastructure-type role.

    I explained to Bob that I needed access to any 120V outlet that was
    close to a parking spot. I told him that I'd park way out in the back of
    some unused parking lot if necessary just so I had access to a plug. He
    said there are no charging locations in any of the resorts or inside the
    park. I stopped him and said, I don't need a charging location, I just
    need a plug. He kept on insisting to call it a charging location, as if
    he thought I was asking if they had a designated 240V charging station
    or something. So I stopped him again and said, all that I need is a
    single 120V outlet, the same outlet that you would plug a lamp into.
    That's all I need. Once again, he said there are no accessible outlets
    anywhere on Disney property, which I literally figure is impossible (you
    can drive anywhere you know, LOL). He also said that there are no
    Electric Vehicle charging stations on Walt Disney Resort property
    because of lack of demand.

    I am very surprised that Disney of all corporations, does not have
    designated charging stations (actual charging units specifically for EV
    cars) or at least outlets so that owners can just plug-in. Walt Disney
    was an innovator. He invented the theme park, where guest can literally
    walk to different worlds while escaping an indication of the real world.
    Walt Disney created the Carousel of Progress way back in 1964 to show
    how technology changes our world and makes it better. One of the
    'lands' in the Magic Kingdom is called Tomorrowland, where Walt
    envisioned the future. This area has the Tomorrowland Transit
    Authority, which are short trains that run on a linear induction track,
    they are super fancy electric cars. Walt Disney also thought up EPCOT,
    the Experimental Prototype City of Tomorrow. He envisioned a very
    advanced theme park that was littered with technology. Think about the
    monorail that is running, once again on linear induction motors, aka
    electricity. Also, inside EPCOT General Motors (GM) has the Test Track
    ride and exhibit which is being updated. This ride in the past
    chronicled how GM used various tests to ensure their cars were
    road-worthy. At the end of the ride guests would walk through a GM
    showroom with cars from all of their brands. It is here that I saw my
    very first Chevrolet Volt. Once again, it's ironic that there are no
    charging stations on Disney World property.

    Think about this, if Walt Disney were alive today, do you think
    there would be electric vehicle charging stations available at his
    hotels and theme parks? I know the answer, and I think that somebody
    inside Disney needs to realize this as well.

    Below I have kindly pasted links to various online chat forums where
    Disney fans discuss their displeasure, surprise and disappointment with
    the Disney Corporation's stance (or disregard) when it comes to electric
    vehicle charging.

    Please see this discussion on the Chevrolet Volt forums where I document
    my own attempt to locate a standard outlet in Walt Disney World Resort,
    and copy of this email for the Internet to see.

    Please see this discussion on the Tesla Motor Club forums where an owner
    documents their attempt to access an out in Walt Disney World Resort.

    Please see this discussion on the Nissan Leaf forums about owners
    frustrations about not finding any electric vehicle charging stations in
    Disneyland California, where electric vehicles are much more popular
    than the rest of the country.

    Here is another discussion where somebody documents that Sea World San
    Diego has installed actual EV charging stations in their parking lot and
    they are shocked, that once again Disney does not have any at their
    resorts.

    To whomever reads this, I urge you to pass this email onto somebody
    higher-up within Disney, somebody who has the ability to effect change.
    Technology and human progress was what Walt Disney, the man, was all
    about. He wanted to make the world a better place and use technology to
    do so. I feel that the Disney Corporation has lost touch with what the
    founder of your Corporation would want.

    Thank you for reading.
    2012 Tri-White metallic Volt all options except polished rims.
    Traded in my 556 hp CTS-V for a car that has 400 hp less. Go figure!

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  12. #10
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    They'll add them if Universal or Seaworld adds them to their lots.
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