So...just got the battery enhancement done...

[BryCola]

I just got my Volt back after having the battery enhancement thing done. My clock was wrong, but that's the only thing I noticed. If my car lost the time, why did I not lose my radio presets? I thought that was strange. I'm not completely happy with the dealer though. They didn't seem to know anything about replacing the charger. I was told they would check and let me know...haven't heard anything yet. And I mentioned when I took it in last week that the breaks were squeaking on one wheel, and that there is a rattle coming from the front wheels when I stop and get out of the car. Apparently they didn't touch either of these things because they're still both happening. So...it's looking like I have to make yet another trip to the dealer. And I bet they're not going to want to give me a loaner car this time since they just rented one for me over the weekend.

[artsci]

My experiences so far with my local Chevy dealer have been very disappointing. The seem to be a bunch of no-nothings are far as the Volt is concerned

[DavidV]

My experience was not that great either. I made an appointment a week in advance, and after I took the car in, they realized they needed a wiring harness for the new coolant sensor and had to order it. Why would they not know in advance what parts are needed and have them on hand? They were nice enough to give me a loaner, but it was a Traverse, and I used more gas in 3 days than I would in a month with the Volt (literally).

[crom99]

I'm pretty disappointed as well. I had to make an appointment just to be told that they needed to order the parts and would have to call me when their Volt tech was available to do the work. It would have been great if they could have just ordered the parts instead of making me come in and waste my time. I'm tempted to just skip the battery enhancement altogether because I feel like they don't know what they're doing. I'm afraid they'll screw up my car.

[Bob_Livonia]

I have been very happy with my servicing dealer, Matick Chevrolet in Redford Michigan. They did not sell me my Volt because of availability when I bought it a year ago, but they have been nothing but professional and friendly on the few occasions I needed service; mostly wheel rotations every 6,000 miles, and a couple of minor things. They provided good service on my 2009 Malibu before that.

They scheduled me for the structure enhancement on April 9; they chose that date so they would have parts and technician availability. They told me to bring my charge cord to get it swapped out, and they will check a connector for the driver's side airbag. They could not get me a Camaro as my first choice of a loaner car, but they said they would try hard to get me another Volt while it's in for a few days.

[dwl]

Well if anyone finds themselves in the Minneapolis/St. Paul area, I recommend Lupient Chevrolet for service. I just dropped it off for the battery enhancement. They gave me a Volt loaner. I brought mine there once before and got Cruze loaner so I was surprised to see the Volt. They were surprised that I got a Cruze but surmised that the Volt must have been out. My first experience was good, however. Despite getting a Cruze. Everyone was very friendly and the Volt tech shooed away the other guy that was getting my keys and walking me through the paperwork so he could work with me directly and offered to answer any questions. They made sure my car was charged up and it had rained while it was in for service so they even hand washed it before I picked it up.

I had also told the service consultant that I wanted the battery enhancement done. But that I didn't want to be the first. And he said he'd order the parts but make sure they did a few before they scheduled mine. And that's exactly what happened. I also called him up asking about the charge cord exchange and he said he had already ordered mine and it was on it's way.

So, really, A+ all around. Extremely customer oriented.

[solar_dave]

Unhappy as well here, the local dealer didn't have the lift table for the battery and has now cancelled my upgrade. I did get a call from the dealer I purchased from about 40+ miles away, they have the parts and tools. I am reconsidering them.

[Empire]

What's this about a charge cord swap out? Hadn't heard anything about that yet. Been away from this board for awhile.

[jomo25]

Unhappy as well here, the local dealer didn't have the lift table for the battery and has now cancelled my upgrade. I did get a call from the dealer I purchased from about 40+ miles away, they have the parts and tools. I am reconsidering them.

Mind if I ask which dealer cancelled and which said they were ready? I'm not sure if the dealer I bought from in Mesa knows much. They didn't when I bought it last October.

[dwl]

What's this about a charge cord swap out? Hadn't heard anything about that yet. Been away from this board for awhile.

GM just put out a charge cord with high gauge wire. And is offering free 1 for 1 swaps. I think most everyone is eligable at this point. But you'd have to confirm with your service rep.