we knew more than the sales man did!!

[Steverino]

Think of the certified Volt mechanics that GM requires for the dealership, and extend that to certified Volt salespeople. That's what Mitsubishi is doing in the UK http://gm-volt.com/forum/showthread....ght=mitsubishi.

[nancyann]

that's a good idea.... they would definitely know the most about the car...

[Red Volt]

Congrats on the new Volt!

I agree about the salesman needing a little more info. However, my salesman did not try to tell me anything he did not know. He said he would get the answer for me. I appreciate that. That is not what I have been used to with other dealers, I give them credit there.

However, I usually find that about most purchases I make. The salesman usually does not make the sale for me, he or she simply is a person I have deal with to get to the end means, whether it's a car, an appliance at Home Depot, etc. Relying on a salesperson these days will often end in an unsatisifactory item, unless you have a wide range of acceptance.

Jason

[Tuna]

The "Volt" salesmen at the dealerships we visited actually seemed to know the Volt pretty well. They didn't know beans about the Corvette sitting next to in on the showroom floor though.

[gbergman]

My dealer was surprisingly knowledgeable about the vehicle. Back in 2003 when I started to research the Prius, there was 10 times the amount of information available on the net from engineers and enthusiasts than there is today about the volt. The Toyota dealers were totally unprepared for customers like me who spent 6 months or more researching the vehicle. In an effort to obtain an early model, I spent a lot of time at the dealership (during off hours) helping my dealer to understand the vehicle. I was number 6 in my State to obtain one (and without paying a premium). The Prius has a very simple (although clever) mechanical design with few moving parts, using very complex computer technology. It was discussed widely on the internet as new "hacks" became available.

The Volt, on the other hand, is far more complex, both mechanically and in software. I was a bit hesitant in my purchase as this is a vehicle that I don't understand as well as I would like. I had also leased a Lexus HS-250h and my wife drives a Camry hybrid.
I had a lot to "unlearn" about driving the volt and I found many of the comments from owners in this forum to be very helpful.

I went against my father's advice: "Never buy a car you can't push."