CEL after 1 month and 1000 miles

[Vfrider1]

Hello all,

I haven't driven my volt for about a week, I started her up and noticed a check engine light on and a reduced power message on the display, ICE running continuously. (plugged in as I was conditioning the cabin) Big blue on star button is now my friend. Advisor came on line and ran a diagnostic, informed me that there were 25 fault codes all pertaining to the battery pack. I think she mentioned one that pertained to individual cells within the pack itself. Range was showing zero miles and the battery display on the center screen was greyed out. I noticed a few days prior that my remote link was showing a reduced battery range. I didn't think much of it and checked it again this morning and it showed a range of zero miles. 240 volt charger showing a good status, green light on the dash flashing slowly. I guess the dealership will be picking up the volt in the morning. Anybody else experience this?

John

[saghost]

I haven't heard of something similar, though we have had a couple packs replaced on the forum (out of thousands of cars over more than a year.) Sounds like an initial issue in the pack that QC missed. I'm sure you'll be on the way shortly with a new pack under warranty.

[WopOnTour]

Is this a 2011 model by chance?
If so have you had the software update yet?
Did you ever have to boost it for a dead 12V battery??
WOT

[Vfrider1]

Is this a 2011 model by chance?
If so have you had the software update yet?
Did you ever have to boost it for a dead 12V battery??
WOT

2012 model
Never had to boost the 12v battery

John

[Chevrolet Customer Svc]

Hi John,

Was the dealer able to pick your Volt up this morning? If so, did they offer you alternate transportation while they take a look at your Volt? Keep us updated and let us know what they find.

[Vfrider1]

Hi John,

Was the dealer able to pick your Volt up this morning? If so, did they offer you alternate transportation while they take a look at your Volt? Keep us updated and let us know what they find.

Dealer has picked up the car, no offer of a loaner. Not sure if they will
Get a chance to look at it today.

[WopOnTour]

2012 model
Never had to boost the 12v battery

John

Ok thanks. With all those DTCs its often the result of a dead 12V battery and/or a jump start.
Barring that the shear number of DTCs you have is more likely caused by something like a bad connection or grounding issue.
Hope your back in your baby real quick!
WOT

[Chevrolet Customer Svc]

@ John,

Will you need a loaner while they have it? If so, I can have an advisor get into contact with your dealer and get you set up.

[Vfrider1]

@ John,

Will you need a loaner while they have it? If so, I can have an advisor get into contact with your dealer and get you set up.

Thanks,

Dealer is arranging a rental for me. No words yet on what is wrong with the car. Thanks!

[Vfrider1]

Well the service department has been in communication with the engineers and suspect the entire battery pack will need to be replaced. After a long conversation with my Volt advisor and a very nice lady by the name of Heidi, GM will be purchasing my Volt back. I certainly have mixed feelings about this but I feel it is for the best. I can't say enough good things about GM and their customer service! I will certainly be purchasing a different vehicle from them. I feel it would be best to wait a year or two more before taking the leap and getting another Volt.