Back to the dealer again. Charge door sticking, had to pry it open then it started opening while driving. We don't have ice or snow here - ever. So they couldn't use that excuse. The passenger side mirror keeps falling off while driving as well. And the last time they had to remove the carpet and seats to get to something and they didn't put the carpet back correctly so it keeps coming out from the door sill covers. Also, I started noticing condensation in the tail-lights in the morning. So I took a picture of it. We don't always have "dew" conditions, so it isn't everyday you see it. And of course by mid-morning it is gone.
Service did the following: charge door was re-aligned - we'll see if this works. Last time it was realigned it lasted a couple of weeks before it acted up again. This is charge door #2 as well.
Mirror they said "seemed" secure and unable to duplicate - but they never drove the car. How can you say unable to duplicate if the problem occurs while driving and you don't drive it? When the first mirror fell off it damaged the casing and off course they wouldn't fix that either. And I have a service invoice where they already paid once under warranty to try and fix it. And this is their repair that failed.
They don't believe my photos - said the lens didn't have condensation on them in the afternoon when they looked at the car. No kidding, bright sun and 90F heat index in the shade here right now. The dew burns off in the morning. That's why I took a picture. And explained it to the service advisor if they can't duplicate it, show them the picture... Dums Dums didn't want to look at it.
They did the same crappy job putting the carpet back, so once again after a few times of the kids getting in and out of the car that will pull out again. You have to actually REMOVE the plastic pieces that hold the carpet in and re-secure the carpet rather than just shoving it in underneath. I already did that once and it didn't hold. I didn't feel like actually removing everything to fix the dealers crappy job. It didn't work the first time they took a shortcut what makes them think it will work the second time they try it?
My wife picked up the car and then told me what happened. I wouldn't have accepted it back. But she did...
I called Chevrolet Customer Service they were too busy to answer my call - maybe they will answer the Florida Attorney Generals Office after I file my complaint. Overall we like the Volt, but I can't take service not fixing things. And these are relatively cheap things to fix. It is a lease and I bought a $5k damage insurance policy, so it isn't like I will ever pay to fix these things so it isn't about money, it is about SAFETY. Some of these are safety issues, because I can't safely drive the car with the passenger sideview mirror failing off. And I am worried about leaks with the rear tail-lights. And I can't get access to charge the vehicle, which was the whole point of spending more money to get an electric vehicle. (Fuel savings) My wife can charge for free at work, but only if you can get the door open. And then when the door opens on the highway by itself there is another safety issue. I am sure that the door cover could come off at highway speeds is a possibility and that could also cause an accident.
This is a $45k vehicle that isn't even a year old that has about 5100 miles on it.
Service did the following: charge door was re-aligned - we'll see if this works. Last time it was realigned it lasted a couple of weeks before it acted up again. This is charge door #2 as well.
Mirror they said "seemed" secure and unable to duplicate - but they never drove the car. How can you say unable to duplicate if the problem occurs while driving and you don't drive it? When the first mirror fell off it damaged the casing and off course they wouldn't fix that either. And I have a service invoice where they already paid once under warranty to try and fix it. And this is their repair that failed.
They don't believe my photos - said the lens didn't have condensation on them in the afternoon when they looked at the car. No kidding, bright sun and 90F heat index in the shade here right now. The dew burns off in the morning. That's why I took a picture. And explained it to the service advisor if they can't duplicate it, show them the picture... Dums Dums didn't want to look at it.
They did the same crappy job putting the carpet back, so once again after a few times of the kids getting in and out of the car that will pull out again. You have to actually REMOVE the plastic pieces that hold the carpet in and re-secure the carpet rather than just shoving it in underneath. I already did that once and it didn't hold. I didn't feel like actually removing everything to fix the dealers crappy job. It didn't work the first time they took a shortcut what makes them think it will work the second time they try it?
My wife picked up the car and then told me what happened. I wouldn't have accepted it back. But she did...
I called Chevrolet Customer Service they were too busy to answer my call - maybe they will answer the Florida Attorney Generals Office after I file my complaint. Overall we like the Volt, but I can't take service not fixing things. And these are relatively cheap things to fix. It is a lease and I bought a $5k damage insurance policy, so it isn't like I will ever pay to fix these things so it isn't about money, it is about SAFETY. Some of these are safety issues, because I can't safely drive the car with the passenger sideview mirror failing off. And I am worried about leaks with the rear tail-lights. And I can't get access to charge the vehicle, which was the whole point of spending more money to get an electric vehicle. (Fuel savings) My wife can charge for free at work, but only if you can get the door open. And then when the door opens on the highway by itself there is another safety issue. I am sure that the door cover could come off at highway speeds is a possibility and that could also cause an accident.
This is a $45k vehicle that isn't even a year old that has about 5100 miles on it.