Frequently Asked Questions on this forum

Basic information from Chevrolet:
http://www.chevrolet.com/volt/
http://chevroletvoltage.com/index.php/voltageu.html -- VoltageU: learn more about the Volt
http://www.chevrolet.com/owners/chevy-manuals/ -- scroll to bottom for Volt videos and manuals (see also this forum post (http://gm-volt.com/forum/showthread.php?5826-New-How-To-Videos-have-been-posted-on-Chevrolet&p=48252#post48252) for video titles and direct links)
http://www.chevroletvoltage.com/ -- videos, news and interviews posted a few times a week, and a forum although it's got far less traffic than this one
http://www.youtube.com/user/chevrolet
http://www.facebook.com/chevroletvolt

More advanced information, gathered by the Volt fans here on this forum:

General engineering information about the Volt

the SAE publication on the engineering of the Volt, a great view inside the technology developed for the Volt, 60 pages long!
http://gm-volt.com/forum/showthread.php?5543-2011-Chevrolet-Volt-Development-Story-Free-Online-Magazine&p=45645#post45645

details on the Volt transmission, including planetary gearset and "power split" mode
http://gm-volt.com/forum/showthread.php?5188-Does-this-patent-app-describe-the-Volt-transmission

a Youtube video that explains the drivetrain in simple, easy-to-understand terms:
http://www.youtube.com/watch?v=80E1fOp95rA

battery temperature ranges, when operating or parked, plugged and not
http://gm-volt.com/forum/showthread.php?5243-Volt-thermal-management-system-temperature-band&p=48601#post48601

all about regen braking, including the behavior of the spinning leaf ball and 2011/2012 differences:
http://gm-volt.com/forum/showthread.php?10167-Regen-recharging

use of transmission fluid to keep the motors cool under heavy load:
http://gm-volt.com/forum/showthread.php?10241-Volt-s-Trasmission-Cooling&p=101704#post101704

National Geographic "Man Made" show about the Volt pre-production factory (Warren not Hamtramck)
http://gm-volt.com/forum/showthread.php?5716-NatGEO-December-1st-Megafactories-Chevy-Volt&p=48037#post48037

Volt teardown videos by Drive For Innovation:
http://gm-volt.com/forum/showthread.php?11459-Under-the-hood-GM-blueprint-for-Volt-2.0&p=118875#post118875

details about the sound system, including how it saves power, size and weight:
http://gm-volt.com/forum/showthread.php?7027-Chev-Volt-Sound-30-smaller-40-lighter-and-uses-50-less-energy

all of the awards that the Volt won in its first year, from Motor Trend's COTY to Consumer Reports rating it #1 in Owner Satisfaction:
http://gm-volt.com/2011/11/21/volt-accolades-and-awards-from-inception-through-2011/

what do all the acronyms mean? (AER, CS, CD, MIL, RKE, SOC, TPMS, ETC!)
http://gm-volt.com/forum/showthread.php?9117-What-do-all-the-acronyms-mean&p=87861#post87861

Questions about ordering and tracking your Volt:

Tracking Your Order, including must-read information about status codes, TPW and delivery timing
http://gm-volt.com/forum/showthread.php?5110-Tracking-Your-Volt-Order&p=45524#post45524
Railcar tracking via CSX and United Pacific rail lines:
http://gm-volt.com/forum/showthread.php?5110-Tracking-Your-Volt-Order&p=50012#post50012

What cities / states get the Volt first, or why your order hasn't moved off 1100 yet
http://gm-volt.com/forum/showthread.php?5110-Tracking-Your-Volt-Order&p=48073#post48073

decoding the Volt VIN
http://gm-volt.com/forum/showthread.php?5110-Tracking-Your-Volt-Order&p=45750#post45750

understanding how the lease numbers work, and some real-world estimates:
http://gm-volt.com/forum/showthread.php?5896-Volt-Lease-Terms
(the original thread with some great discussion of the issues)
http://gm-volt.com/forum/showthread.php?5941-Lease-Calculator-for-Volt-U.S.-Bank
(a fantastic spreadsheet developed by user highhandicapper)

explanation of the $7500 "free" loan via Ally to cover you until you get your federal tax credit:
http://gm-volt.com/forum/showthread.php?6320-7500-Ally-Loan-question&p=54715#post54715

evaluation of the extended warranty options:
http://gm-volt.com/forum/showthread.php?5965-Extended-warranty-options

Questions about chargers, wiring and the J1772 plug:

Installation manual for 120V Voltec cordset (wall mounting it)
http://gm-volt.com/forum/showthread.php?5623-Best-way-to-plug-in-at-Hotel&p=46662#post46662

Summary of available Level 2 / 240V chargers (i.e. you don't have to buy the Voltec one from SPX!):
http://gm-volt.com/forum/showthread.php?9108-Level-2-Charging-The-Consolidated-list-of-Vendors-Buying-sources-Costs-Experiences&p=87665#post87665
Data sheet for 240V Voltec/SPX charger
https://www.homecharging.spx.com/volt/pdf/GM10-463.pdf
Installation manual for 240V Voltec charger
http://gm-volt.com/forum/showthread.php?5594-ChargePoint-America-Received-acceptance-and-the-agreement-to-sign&p=46153#post46153

Part numbers for 110V (not 220V!) chargers, including GM's, Nissan's, Clipper Creek's ... so you get an extra one
http://gm-volt.com/forum/showthread.php?6186-Extra-L1-EVSE-Charger-(120V)&p=53180#post53180
Experience with actually ordering the GM Voltec 110V charger, as of Feb 2011:
http://gm-volt.com/forum/showthread.php?6872-Spare-standard-charge-cord&p=61157#post61157
new 110V charge cord as of March 2012:
http://gm-volt.com/forum/showthread.php?12452-New-designed-110volt-charger-just-released

Wire gauges and run lengths, for planning purposes only; hire a professional electrician!
http://gm-volt.com/forum/showthread.php?5392-Charger-Installation&p=44638#post44638

even if you run heavy gauge wiring, don't overfuse / oversize the breaker:
http://gm-volt.com/forum/showthread.php?6338-Amp-draw-from-my-200-amp-service-for-the-240-volt-charger&p=55002#post55002

info on the J1772 plug and the safety mechanisms (e.g. plugging in in the rain)
http://gm-volt.com/forum/showthread.php?5761-Plugging-in-in-the-rain&p=47628#post47628
more info, how it's more complicated than "an extension cord", details on the pilot signal and contactors
http://gm-volt.com/forum/showthread.php?5874-Level-II-Charger-Plans&p=48679#post48679

Use of an extension cord while charging
http://gm-volt.com/forum/showthread.php?5623-Best-way-to-plug-in-at-Hotel&p=46282#post46282
http://gm-volt.com/forum/showthread.php?5623-Best-way-to-plug-in-at-Hotel&p=52651#post52651
http://gm-volt.com/forum/showthread.php?5891-Extension-Cords&p=48842#post48842
http://gm-volt.com/forum/showthread.php?5891-Extension-Cords&p=52571#post52571

Delayed charging, including behavior with time-of-use (TOU) rates:
http://gm-volt.com/forum/showthread.php?6762-Delayed-Charging-Function-Works-Great&p=59564#post59564
http://gm-volt.com/forum/showthread.php?8188-How-Often-Do-You-Use-the-Delayed-Charge-Feature

Public EV Charging Station Databases and Maps
http://gm-volt.com/forum/showthread.php?6047-Public-Charging-Station-Experiences&p=54449#post54449
... and smartphone apps that give you that data on the go:
http://gm-volt.com/forum/showthread.php?10316-Best-app-to-locate-public-charge-stations

for use at public charging stations, how to configure so that your Volt does NOT alarm if someone unplugs you:
http://gm-volt.com/forum/showthread.php?10175-My-experiment-for-sharing-at-public-charging-stations-other-ideas&p=102638#post102638

a similar alarm setting, that causes the horn to "chirp" when the power goes out:
http://gm-volt.com/forum/showthread.php?10335-Scary-alarm-while-charging&p=138913#post138913


Questions about owning and operating the Volt:

First, see the excellent videos provided by Chevrolet in the first section above.

Customer "training" videos for use and operation of the Volt
http://www.gm-volt.com/chevy-volt-videos/
plus other Volt videos linked via this site's Youtube channel
http://www.youtube.com/user/GMVolt

Pre-Delivery Inspection (PDI) checklist that gets performed at the dealer (see post #18 in particular)
http://gm-volt.com/forum/showthread.php?5904-Pre-Delivery-Inspection-%28PDI%29-of-Volts

Operation of the key fob, both remotely and in vehicle
http://gm-volt.com/forum/showthread.php?5475-Some-Unique-Features-of-the-Volt&p=45230#post45230

All about the 12V accessory battery, including how it stays charged, and jump starting the Volt
http://gm-volt.com/forum/showthread.php?5409-Auxillary-Battery&p=44692#post44692

All of the possible DIC (dash) warning messages you can get, with explanation
http://gm-volt.com/forum/showthread.php?5533-Driver-Informtion-Center-Status-Warning-Messages

Info on getting software (firmware) updates for your Volt:
http://gm-volt.com/forum/showthread.php?8580-Volt-software-updates

Electric Parking Brake a) 12v b) use while moving c) auto-unlock
http://gm-volt.com/forum/showthread.php?7854-Electric-Parking-Brake-a)-12v-b)-use-while-moving-c)-auto-unlock

Sources for Volt accessories, like an extra 110V charge cord and the rear seat barrier
http://gm-volt.com/forum/showthread.php?5110-Tracking-Your-Volt-Order&p=52743#post52743

a trailer hitch for the Volt, although officially only for attaching a bicycle rack:
http://gm-volt.com/forum/showthread.php?12231-Another-Happy-Torklift-Hitch-User

Volt-themed accessories, like shirts, hats, posters, and the Larry Edsall book:
http://voltcollection.com/chevy-volt.html?limit=36

what happens when you run out of gas (1-4 more miles of limp mode):
http://gm-volt.com/forum/showthread.php?12144-running-out-of-gas-aka-limp-mode

resetting the tire pressure monitoring system (TPMS) after rotating the tires, without the $50 tool:
http://gm-volt.com/forum/showthread.php?7040-Resetting-the-TPMS-after-tire-rotation

spare tire solution
http://gm-volt.com/forum/showthread.php?8263-Spare-tire-solution
my wheel measurements for replacements
http://gm-volt.com/forum/showthread.php?7547-My-wheel-measurements-for-replacements

how to prevent the gas engine from coming on when popping the hood (e.g. for show-and-tell events):
http://gm-volt.com/forum/showthread.php?9662-why-the-engine-generator-start-when-open-the-engine-cover&p=134520#post134520

an 8-foot-long piece of lumber (e.g. 2x4, 2x6) WILL fit completely inside the Volt:
http://gm-volt.com/forum/showthread.php?13432-At-the-Lumberyard

how to open the trunk hatch mechanically from the inside:
http://gm-volt.com/forum/showthread.php?7742-first-message-from-my-volt&p=72289#post72289

how to remove the seat headrests, e.g. for putting on a seat cover:
http://gm-volt.com/forum/showthread.php?10465-When-is-the-amp-Service-Manual-for-the-Volt-Going-to-Be-Availlable&p=105202#post105202

What's the black box behind the mirror, attached to windshield?
http://gm-volt.com/forum/showthread.php?8572-Black-Plastic-Box-Attached-to-Window-behind-Mirror&p=81127#post81127

Rearview mirror problems? Dimmer not working, blocked by overhead stuff, can't see everything? You're doing it wrong:
http://gm-volt.com/forum/showthread.php?9062-Rear-view-mirror-almost-lost-the-sale&p=96346#post96346

Why does the radio come on when I use the climate controls / navigation system?
http://gm-volt.com/forum/showthread.php?6299-Does-radio-ever-go-off&p=54408#post54408

compatibility of advanced audio disc formats with sound system (e.g. SACD, DVD-Audio, dts, Dolby Digital):
http://gm-volt.com/forum/showthread.php?6311-Surround-sound-discs-play-in-the-Volt&p=54623#post54623

workaround for the music sort order bug when listing MP3 files:
http://gm-volt.com/forum/showthread.php?5945-Music-Sort-Order-Alphabetical-Not-By-Track-Number&p=52639#post52639

Extended Warranty information - mainly GM has three levels of service plans. Their brand name is GMPP (GM Protection Plan)
http://gm-volt.com/forum/showthread.php?5965-Extended-warranty-options&highlight=gmpp

service manual for model year 2011 Volts:
http://gm-volt.com/forum/showthread.php?8988-Helm-In-has-Volt-Service-Manual-set-available-again&p=86291#post86291
service manual for model year 2012 Volts:
http://gm-volt.com/forum/showthread.php?9185-Helm-Inc-has-2012-Volt-Owner-Manual-for-sale&p=88645#post88645

maintenance schedule for 2011 Volts:
http://gm-volt.com/forum/showthread.php?5561-Volt-Maintenance-Schedule&p=45823#post45823

Track your Volt's performance against the community at VoltStats.net:
https://www.voltstats.net/
Discussion about it in a forum thread here:
http://gm-volt.com/forum/showthread.php?7702-Volt-Stats-Website-Source-Code/

Differences between 2011 and 2012 model year Volts:
http://gm-volt.com/forum/showthread.php?9826-differences-between-2011-and-2012-model-year-Volts&p=97439#post97439

Resetting your Volt's OnStar connection because the web and smartphone status updates are failing:
http://gm-volt.com/forum/showthread.php?13460-OnStar-account-corrupted-breaks-mobile-web-and-VoltStats-access&p=144160#post144160
http://gm-volt.com/forum/showthread.php?12051-No-contact-with-My-Volt-one-week-and-counting
http://gm-volt.com/forum/showthread.php?10032-MyVolt-Website-Unable-to-Update-Charging-Information-Status
http://gm-volt.com/forum/showthread.php?9780-myvolt.com-issues&p=95986#post95986

Cautions about getting the software updates on the model year 2011 Volts:
http://gm-volt.com/forum/showthread.php?9088-2011-Software-Update&p=95754#post95754
http://gm-volt.com/forum/showthread.php?9088-2011-Software-Update&p=100093#post100093

and finally, the threads most personally exciting to me ... the DashDAQ / ElmScan / OBD2 threads!
http://gm-volt.com/forum/showthread.php?8770-DashDaq-data-acquisition-device
http://gm-volt.com/forum/showthread.php?5328-Volt-Diagnostic-Tool&p=86555#post86555
http://gm-volt.com/forum/showthread.php?9386-30-OBD2-CAN-tool

Driving-in-L-mode / Anyone-else-driving-their-Volt-in-Low-Gear / Do-you-drive-in-Low-or-Standard-Drive / Safety-rear-lights-for-Low-gear-throttle-lift
http://gm-volt.com/forum/showthread.php?9404-Driving-in-L-mode
http://gm-volt.com/forum/showthread.php?6049-Anyone-else-driving-their-Volt-in-Low-Gear
http://gm-volt.com/forum/showthread.php?8158-Do-you-drive-in-Low-or-Standard-Drive
http://gm-volt.com/forum/showthread.php?6766-Safety-rear-lights-for-Low-gear-throttle-lift



Financial cost, benefits, comparisons, questions:

Noob questions on the 7500 rebate
http://gm-volt.com/forum/showthread.php?5699-A-noob-question-on-the-7500-rebate...&p=47361#post47361
-------------------------

Got something to add?

If you have something to add to the FAQ, send me a PM (not an email, please) here and include the URL of the POST that has the interesting info. Post URLs can be found in the post "number" in the upper right corner of each post in a thread, so find the particular post that has the useful info and get the post URL from the upper right corner of that post. I will eventually add it to the FAQ, although it may take me a whole month! I'm pretty busy :)

Background on this FAQ:

As a service to the community, I have created this FAQ for this forum, with copious links to all of the answers and resources that have been generated in the posts here. You may note that there is already a "FAQ" (linked in the top menubar above) but it really only answers the most basic questions for newbies. There's another "FAQ" (linked in the second menubar above) but that's for the forum engine, e.g. how to manage your profile etc.

I joined this forum in July 2010 (after the pricing announcement and my own Volt order) and was very active from then through December 2010 when I took delivery on my Volt. During those 6 months I had found that a lot of my activity here was pointing people to other posts that already answered their questions. However I was finding it harder and harder to locate these reference posts, and so I decided to put together this FAQ. I'm much less active here now but I do check in once or twice a month.

Enjoy!

Thanks Chris its a great idea and a generous offer.

Sometimes when I see new people asking the same thing asked a dozen times before I feel glad because it shows the site is successfully attracting more and more new people. But on the other hand it might get tiring for forum regulars to keep answering the same questions. This will only become more pervasive as the cars roll out and traffic grows.

FAQ is great idea.

It may be simpler to put a sticky on those particular threads so that they are easy to find.

OK, Lyle, I'll get started! Again, I will be editing the post above, and at some point you can move it to a better sub-forum, make it sticky, copy into the static FAQ page, whatever. I'm just going to get going on gathering the data.

Jason, making those threads sticky isn't a solution because I'm talking about very specific questions ("has anyone seen the installation manual for the Voltec 240V charger?") and those are often buried deep within very, very long threads. For one, lots of great things have been posted in the "Tracking Your Volt Order" thread, but it's now 51 pages long and just pointing someone to that whole thread isn't going to be very helpful. I'm a fan of sticky threads for attracting new users to the most common discussion topics (e.g. order tracking) but in this case it's less useful.

Chris,
If you are going to act as Moderator for this new thread it may be good to make a thread/sub-thread for others to post candidate topics for your review for you to add to your thread. I don't know, this may add a flood of duplicates/trivial items and be too big a job for you to review them all. Maybe later after things settle down.

Lyle -

I think this is pretty much ready to go. I've been gradually editing it all week and it now has the top posts that I really wanted quick access too. So I guess you can now move this thread someplace more conspicuous, or take a snapshot of it and paste it into the FAQ page on the menubar, or whatever :) If moving the thread, it's up to you whether to preserve these comments, or just cut them off and lock down this thread. I suppose it would make the most sense in the Newcomers thread, as a sticky thread.

Wherever this post ends up, I'll continue to tweak it for a couple more weeks -- or longer if I find myself still here after I get my Volt! And I'll link to it in my sig so that people become aware of it.

- Chris

I made the thread sticky, so we can leave it right here to direct people to.

There is a site-wide faq here:

http://www.gm-volt.com/chevy-volt-faqs/

I think the driver first person video here is a absolute gem and must see.
http://gm-volt.com/2010/12/06/former-ev1-driver-loves-his-volt/

Chris,

Your links are excellent. The need is for an easier way to link to your page. Perhaps a link at the top of the main and forum FAQ pages would be a good start.

What to call the link?

Hot Topics
Topics of Interest
Topics you must read
Quick Start Link
More FAQ

You get the idea!

The need is for an easier way to link to your page.

Mark is right. This is a GREAT page, but it is very hard to find.

Lyle: can this be posted on the existing "FAQ" page that is listed at the top of every page? I mean the "FAQ" that appears in this bar at the top:

New Posts Private Messages FAQ Calendar Community Forum Actions Quick Links

Hear hear :)

I'm now catching up with what I've missed over the last 10 days and will update this FAQ accordingly.

Lyle, if you want to replace one of the FAQ links above, I could edit this FAQ to cover whatever material was in the FAQ being replaced.

[QUOTE=ChrisC;47963]Frequently Asked Questions on this forum

You have done us all a great service with this FAQ. I recall reading about the kind of extension cord that should be used to hook the 120V charger to a plug in a parking lot. Is that in the FAQ? I am too much of a klutz to find it if it is....

Thanks for all you do.....

Good idea! It wasn't in the FAQ but is now. I just searched the forum for posts that I remember seeing and collected them in the FAQ. One of these days I'll collate all that info into one post and link to that instead.

Much easier to find needed info in them, than wading through messages.

I saved it as a favorite in the browser to make finding it easier...seems like it should be linked to under the "FAQS" on the main gm-volt page.

I see frequently that some people have this notion of "future proofing" their charger installation by using 8 or 10 gauge wire and by installing 40 amp breakers or larger. Under normal circumstances this would work ok. But of course doing this defeats the purpose of having a breaker which is purposely sized just over required load size to protect from shorts, etc. This mistaken notion has been corrected in the forums but this correction should be posted prominently in the charger FAQ so that someone hopefully does not end up burning down their house because they wanted to "future proof" their EV Charger installation.

Also for the charger FAQ... The voltec charger does not have an accomodation for someone who wants to run the wire from the top. This is done to provide protection from water getting into the charger I suppose. Since my charger is inside my garage this was not as much a concern for me, and entering the charger from the bottom was not the ideal solution for me, nor were the rear ports because I have block walls in my garage. My solution was to mount the charger to a wooden block, with a slot cut from the top of the block down to one of the rear ports. I filled the area where the wire enters the block with gray putty to protect from any "stray moisture."

Also the charger manual posted was not specific about the number of conductors required. I had thought since there are control electronics in the unit that it might require a neutral conductor for 120v electronics. This is not the case. Noting that a 12-2 conductor with ground is all that is required might be helpful.

Thanks again for putting the FAQs together, greatly appreciated

Thank you, ChrisC, for putting together this FAQ and making it available to the community.:)

WVhybrid
status = 1100

Thanks to the admins for moving this thread to the Newcomers sub-forum and making it sticky!

Here is a link (apologize if it is posted elsewhere) to my favorite explanation of how the Volt's engine, battery and electric motors drive the wheels in different modes:
http://www.youtube.com/watch?v=80E1fOp95rA

Its a silent video and is a very simple clear explanation (at least to me).

That's a GREAT animation! Hoping for something similar on a conventional hybrid powertrain, I checked at http://www.greenmotor.co.uk/2010/10/chevrolet-volt-how-heck-does-it-work.html. The composer said it's his first animation. I left a comment urging him to do another animation on a conventional hybrid, so we can better appreciate how the Volt differs.

Thanks for that video and the PMs to me suggesting other FAQ additions. I've updated the FAQ.

FYI, I have been checking in here to apply FAQ updates, but only once a month or so. A couple days ago I updated the FAQ with a better link to leasing info, following queries from a friend who was picking up his Volt.

Please continue to send me a PM if you have something to suggest. I probably won't reply right away, but should get it updated in a couple weeks. And I hope to become more active here for the next 6 weeks or so as I get a bit more time. The last 4^H5^H6 months have been craaazeeeee ....

Also, a PM here is better than emailing me (if you figure out my email address). By keeping the feedback here as PMs, I can drop in here and edit the FAQ anytime, without having to go dig up the emails.

I'm starting to dig out of the hole I've been in for a few months, and will start updating the FAQ here again soon.

Thanks to those of you who have continued to keep the FAQ link in your signatures!

I was nervous about getting a Chevy Volt but I finally did it. Between DeLuca Chevy and www.greenerenergysolutions.net I had the confidence to cut the trips to the gas station. I have to say I'm really happy with my purchase and I feel like a celebrity in this thing. everyone always asks me about it, and after they check it out the inside they want to take it for a spin. Just wanted to share my experience.

Hello all, I am a newbie, having just received my 2012 Volt 2 days ago. I am learning a lot from reading and appreciate all of the links and insight. My question is as follows:

Is there a disadvantage to leaving the car plugged in once the battery is fully charged? Does it continue to draw significant current under that circumstance? Is it recommended to just leave it plugged in if possible?

@ lpdover,

It is recommended to keep the vehicle plugged in, even when fully charged, to keep the battery temperature ready for the next drive. This is important when outside temperatures are extremely hot or cold.

Congratulations on your new Volt! If you do have any additional questions, feel free to give our Volt Advisor Team a call (contact information in my signature). We are available from 7AM to 12 midnight EST, 7 days a week.

Also, if you leave your car plugged in, and you remote start it (I start mine about 25-30 minutes before I leave) and let it "run" for the 10 minute period, it will warm/cool your car. After that cycle, it will recharge in about 10 minutes if you are using the 240V charger. It will take longer with the 110V charger, I don't know how long.

I imagine that could be handy this time of year in NY.

Search the forum for people who park in the garage, as I can't remember if there is a way to disable the ICE from coming on if it's really cold outside.

Thanks. Does the Volt continue to draw significant power even when the battery is fully charged?

ChrisC:

This would be a good addition to the FAQ.

http://gm-volt.com/forum/showthread.php?9117-What-do-all-the-acronyms-mean&p=87861#post87861

Agreed, added!