If you had envisioned yourself putting in a winning bid and skipping to the front of the line on a 2011 Chevrolet Volt on eBay, this news is not good. GM has decided to not extend the program into October, effectively ending the experiment last Wednesday, September 30th.
In a totally unrelated matter, I have a Californian postal address for sale if anyone is interested.
The eBay-GM collaboration came to life shortly after GM itself came out of bankruptcy protection. Mark LaNeve, GM vice president of U.S. sales, saw it as “…GM and our dealers reinventing the car-buying experience for our California customers.” /very optimistic indeed
Transactions through eBay have been offered from GM (through dealers) since August 11th. During this time, a buyer could choose from the two traditional eBay options consumers had grown accustom to at the site: ‘buy it now’ or ‘best offer.’
During the initial 30 days of the program, GM had amassed approximately 50 sales on over 16,000 listings…none of those sales were of the ‘buy it now’ variety.
According to Edmunds.com, part of the failure of the program was that the TMV (True Market Value) of the vehicles listed on eBay were 2% higher than the actual average selling price that occurred in dealership showrooms.
When the program was first announced, Ed Peper (Chevrolet Brand Manager) was asked by GM-Volt how this new system could impact sales on the upcoming Chevrolet Volt. Could eBay possibly be a tool to enable the company to sell early Volts through the auction system at a profit?
“Exactly right. We actually have been thinking about that same application to be able to do that, It something that’s definitely crossed our mind.”
Now, however, along with Mr. Peper moving to Cadillac, so too seems to have left his Volt idea.
GM-Volt reached out to GM spokesperson John McDonald for confirmation and clarification on this development, and he kindly responded:
GM and eBay concluded their six-week California Program September 30. The program has been a tremendous learning opportunity and a good example of GM trying new, innovative ways to reach consumers. The leads and the quality of traffic was tremendous and we delivered over 15,000 quality leads to our dealerships and had over 1.9M inventory searches on the microsite. This pilot is ending as planned and we will be looking to eBay for opportunities in the future. With our successful certified used pilot and the success of this pilot we see an opportunity to work with eBay to generate qualified traffic to our dealerships. One method that we are currently exploring is the inclusion of eBay in our third party lead program which consolidates internet leads and provides them to our dealerships.
It’s too early to say how we’ll market Volt. I suspect eBay won’t be needed to generate interest or awareness of the product — and that’s the main benefit of eBay.
It would seem, at least for now, that the traditional way to buy a car is still the best way.




